Important changes to Microsoft SMTP authentication
Please be aware that in March 2026, Microsoft will begin deprecating Basic SMTP Auth for Client Submission, with completion planned by mid 2027. This means if you are a self-hosted customer using Exchange Online / Microsoft 365, you will need to change the way you send emails. You can read more about these changes from Microsoft here.
To continue to send emails via 12d Synergy if you are a self-hosted system using Exchange Online / Microsoft 365, you will need to either
- Migrate to 6.0.6.5 or later and upgrade to Entra ID authentication
- Follow Microsoft recommendations as per the link above or move to a third party service that still supports basic auth, like SendGrid etc
Please note that this does not affect cloud customers.
We strongly recommend you talk to your IT team about this to avoid issues that may arise if emails stop sending.
You can read more about the required set up for Entra ID Authentication here
Version 6.1.1.2 - 17/08/2026
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-21555 | Some managed folder check ins can cancel during upload when uploading to the cloud | Server |
Version 6.0.9.3 - 15/07/2026
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-21477 | Resolved a memory leak | Client, Server |
| SYN-21479 | Web Client Can Become Unresponsive With Invalid Access Token | Server |
| SYN-21480 | The Task States disappear from 'Edit a Task Type' window when workflow is added to that task | Server |
| SYN-21485 | Preview Generation Fills Up Server Memory For Word Docs with Unmanaged Excel References | Server |
| SYN-21493 | The DB Connection Pool settings were being ignored | Server |
Version 6.0.9.2 - 6/07/2026
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-20235 | Auto-increment attribute issues in File Operations | Client, Server |
| SYN-20774 | Cannot add Auto Increment Attributes to a File that previously had it | Client, Server |
| SYN-20864 | Forms: Address value are not showing after clicking save button on the Web Client | Server |
| SYN-20876 | Inconsistent behaviour between Web and Thick Client when creating a New file with an existing name using document templates | Client, Server |
| SYN-20892 | Web: MS 365 - Added 'Edit in Microsoft 365' Option in Folder View | Server |
| SYN-20935 | Microstation and OpenRoads: Finish Edit Button is not showing on the Reference Manager | Client |
| SYN-20966 | Files being referenced and archived causing issues for the existing files | Server |
| SYN-20976 | Unable to generate an Enterprise License Usage Report if date range is set to -1H | Server |
| SYN-20983 | Web: App gets stuck on "redirecting-just a moment" when logging in a locked SSO User | Server |
| SYN-20988 | Alignment and title style are not converted when doing a Word to PDF conversion | Server |
| SYN-21019 | Can't create a job with an & in the name if using a Job naming rule | Client, Server |
| SYN-21025 | Data Flows: Linked files cannot be egressed after the initial run | Data Flows |
| SYN-21030 | Web: Navigating to sub job from address bar shows the wrong job tree | Server |
| SYN-21032 | 12d Model is unable to read Synergy path with '#' for sharing | Client, Server |
| SYN-21033 | Data Flows: fixed an issue where sometimes the db connection closes | Data Flows |
| SYN-21044 | Fixed an issue with indexing a DOCX file when it uses Alt Chunks | Server |
| SYN-21045 | Error in AutoCAD 2026 when 'Saving As' using the 12d Synergy ribbon on Xrefs using Relative Path | Client |
| SYN-21059 | Civil3D 2025 eFileSharingViolation error when loading read only file | Client |
| SYN-21062 | Unable to collaboratively edit a blank document file if it was created using the New File button | Server |
| SYN-21065 | 'Something went wrong' error when opening a deleted image file | Client |
| SYN-21066 | Forms: Zipped folders forms attachment name is incorrect | Server |
| SYN-21070 | Data Flows: unable to egress all attribute values in ACC | Data Flows |
| SYN-21085 | Issue Tracking: Data Capture – User-Entered Description Not Displayed in Form Label | Server |
| SYN-21088 | Desktop app briefly freezes when uploading a PDF file | Client, Server |
| SYN-21089 | PDF Preview was not being displayed | Server |
| SYN-21102 | Forms: Duplicate images in xlsx output if submitted form has a referencing subform template used | Server |
| SYN-21103 | Forms: Signature question under a subform is not pre-filled when a user with signature initiates a form fill | Server |
| SYN-21105 | ChallengeFileDirrectoryPath should not be required in the ACME cert tool | Server |
| SYN-21110 | Fix the prompt when enabling/disabling OData Libraries | Client, Server |
| SYN-21117 | Error when adding a new file as a new version | Server |
| SYN-21126 | Error when trying to configure Email Server with Auth type set to Exchange Online with EntraID | Client, Server |
| SYN-21132 | Issue Tracking: Incorrect due date displayed on My Active Items | Client |
| SYN-21133 | Errors resolving drawing references after migrating data | Client, Server |
| SYN-21137 | WFM Jobs not syncing via full sync | Connectors |
| SYN-21142 | Data Flows: Ingressing mulitple files while there is a List-Type System File Attribute with a default value fails | Data Flows |
| SYN-21147 | Data Flows: Ingress exception handling not working properly | Data Flows |
| SYN-21149 | Viewer: Issue Pin Disappears After Changing Workflow Status with Condition | server |
| SYN-21151 | Forms: Output DOCX does not work in MS 365 Collaboration | Server |
| SYN-21153 | Active user instance in thick client freezes after forgetting its registered device in Admin | Client, Server |
| SYN-21164 | Unable to Convert a DWG File to PDF File using the non publishing converter | Server |
| SYN-21167 | Forms: Signature has a Low Resolution when stretched to fill | Server |
| SYN-21168 | PAT expiry email is not sent on expected date | Server |
| SYN-21170 | Data Flows: Projectwise data flow overwrites previous version file if file versioning set to don't update or match attribute | Data Flows |
| SYN-21173 | "Something went wrong” error displayed after permission error when saving image in image gallery | Server |
| SYN-21174 | No longer installing the VSTO as it is installed by Office | Server |
| SYN-21175 | AutoCAD: Referenced PDF is not getting removed on the drawing when clicking detach | Server |
| SYN-21178 | DocManager displaying unnecessary errors in the client | Client |
| SYN-21180 | Error displayed when starting cloud server if log analytics are not set | Server |
| SYN-21182 | Existing Yes/No Attribute Value Not Displayed in the Bulk File Attribute Editor | Client |
| SYN-21186 | Web: Log Out as Custom User shows the Microsoft Sign Out window(SSO) | server |
| SYN-21188 | Web: Checkout gets cancelled when collaborative session is cancelled in MS365 | Server |
| SYN-21191 | Checkout Item from My Active Items displays the item in My Checked Out Items In Job Dashboard Incorrectly | Client |
| SYN-21211 | Android: Server URL was Not Saved via Mobile App QR Code Scan | Mobile |
| SYN-21220 | DWG publish to PDF was printing unloaded xrefs when there are circular references | Server |
| SYN-21241 | Server needed to be restarted several times before the Odata plugin would load correctly | Server |
| SYN-21257 | Data Flows: Egress Date Attribute Issue for ACC | Data Flows |
| SYN-21259 | Data Flows: Date and Time in V5 is showing in ISO 8601 Format after Egress for ACC | Data Flows |
| SYN-21262 | Additional transmittal variables are not resolved in email notification | Server |
| SYN-21272 | The XML version of the File List report for a job is empty | Server |
| SYN-21274 | Forms: Output generation error on multiple output configuration | Server |
| SYN-21276 | Database tuning can time out on large databases | Server |
| SYN-21278 | Data Flows: Better handling of unexpected EOF error for ACC | Data Flows |
| SYN-21294 | Files downloaded via Safari on the iPhone have the wrong extension, if they have a space in the name | Server |
| SYN-21307 | Resolved a number of concurrency issues in the client | Client |
| SYN-21322 | Cloud files that were originally uploaded before 2016 may not be found | Server |
| SYN-21323 | "Unable to Cast Object" Error When Restoring a File with an Auto-Increment Attribute (Grid Disabled) | Client, Server |
| SYN-21324 | Auto-Increment Attribute Unexpectedly Increments Value After Moving File to Folder with "Prompt on Every Change" Enabled | Server |
| SYN-21343 | Web: Forget Registered Device and Force Log Out not working in web | Server |
| SYN-21347 | Exporting a DWG from 12d Model that references a raster does not reference track correctly | Client |
| SYN-21351 | Forms: Collaborator and collaborator pro are unable to create forms outputs | Server |
| SYN-21358 | Forms: Long Text on Forms does not create a new line on the output file. | Server |
| SYN-21365 | Some Transmittal Variables are not resolved in email notification | Server |
| SYN-21376 | Auto Increment Attribute: Converted Files Retain the Original Files' Auto Increment Value (GRID OFF) | Client, Server |
| SYN-21388 | Added missing dll for microstation plugin | Client |
| SYN-21393 | My Active Items not updating when checking out files | Client |
| SYN-21397 | Unable to create new files in the web where naming rules are required | Server |
| SYN-21400 | Android: Downloaded File Name is Incorrect | Mobile |
| SYN-21406 | Checking in a File after editing CAD Layout Attribute Values throws an exception | Client, Server |
| SYN-21423 | Forms: Resolved an issue where concurrent forms submissions could occasionally show an error | Server |
| SYN-21458 | In some cases, performing a file search displays an error in the client logs | Client, Server |
| SYN-21462 | In rare occasions, the desktop app renders the wrong embedded web page | Client |
Enhancements and New Features
| ID | Summary | Component |
|---|---|---|
| SYN-20964 | Upgraded the PDF library | Client, Server |
| SYN-21003 | Improved some UI issues in the grid / bulk file attribute editor | Client |
| SYN-21023 | Improved right click on job to reduce server calls for connectors | Client |
| SYN-21026 | Unable to delete custom gadget scripts | Client, Server |
| SYN-21043 | Web (Mobile View) - Jittery scroll when scrolling through Files/Transmittals tab | Server |
| SYN-21046 | New REST API documentation is very slow | Server |
| SYN-21047 | Moved older Microsoft libaries to optional components - these may still be required for older 12d Model versions | Client, Server |
| SYN-21049 | Check boxes scale badly when zoomed out in the Web | Server |
| SYN-21052 | Connectors Skips Logging to EntityAuditLog When Importing | Connectors |
| SYN-21060 | Upgraded the ODA library to the latest release | Client, Server |
| SYN-21063 | Incorrect setting description for 12d Model settings in the tooltips | Client |
| SYN-21071 | Issue Tracking: Added additional user input sanitisation to input controls that allow HTML formatting | Server |
| SYN-21079 | Forcibly stripping javascript from HTML based previews | Client, Server |
| SYN-21093 | Web: Breadcrumb add ellipsis support | Server |
| SYN-21106 | Layouts pagination controls hidden by floating plus button | Client |
| SYN-21179 | Internal server comms now use customer supplied SSL certificate if available | Client |
| SYN-21223 | Upgraded the underlying email library | Server |
| SYN-21242 | Exposed FileChange Timestamp in OData FileInfo Model | Server |
| SYN-21383 | Moved the older microsoft redist option in the installer to an appropriate place | Client, Server |
Version 6.0.8.6 - 2/06/2026
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-21310 | Unable create a PPTX from a PPTX in a company / job library | Server |
Version 6.0.8.5 - 21/05/2026
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-21282 | Unable to edit layouts if the layout setting 'automatically add or remove layouts' was used | Client |
Version 6.0.8.4 - 18/05/2026
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-19996 | BricsCAD can prompt to check in even if there are no changes | Client |
| SYN-20451 | Auto-Increment Attributes are not incrementing on Jobs | Server |
| SYN-20503 | ProjectWise Data flow egress can create 2 copies of a file | Data Flows |
| SYN-20580 | User is not getting connected on the last connected job after logging out in the web | Server |
| SYN-20614 | SSO doesn't work with multiple client profiles | Client, Server |
| SYN-20617 | Search based on 'Date created' doesn't return expected results when server and web client are in different time zones in the web | Server |
| SYN-20631 | Tickboxes are shrinking in Excel when creating from a document template | Server |
| SYN-20632 | Email Expression Builder doesn't work for {Links} syntax | Server |
| SYN-20650 | Job Address Marker missing in the company when viewing the job in the web | Server |
| SYN-20656 | Unable to set up a new FRS | Server |
| SYN-20658 | Web certificate does not support friendly name or subject look up | Server |
| SYN-20700 | Using @ for tagging doesn't work on UK keyboards | Client |
| SYN-20705 | Orbiting Via Drag Point not working when render mode is Wireframe | Server |
| SYN-20706 | Blue Pin when orbiting is not showing on the actual click location when the view mode is Perspective | Server |
| SYN-20707 | Unable to edit the layouts directly on the layout tab | Client |
| SYN-20716 | Client closes when opening a dwg file in some cases | Client |
| SYN-20739 | Error displayed when editing a list attribute with workflow in some rare use cases | Client, Server |
| SYN-20744 | Excel spreadsheet columns may be changed when embedded attributes are being used | Client, Server |
| SYN-20745 | Address field only syncing on second connector sync for Deltek | Server |
| SYN-20758 | ACAD2025 12dS plugin - Inset block doesn't point to Standard CAD Block location | Client |
| SYN-20781 | Some attribute values are left blank when selecting "Use these values for all occurences" when copying files | Server |
| SYN-20782 | Some extensions are being dropped from XLSX files after being processed | Client, Server |
| SYN-20783 | DWG files in AutoCAD map were not reference tracking properly | Client |
| SYN-20790 | Deleting a task in the web sends user to blank tab in some circumstances | Server |
| SYN-20793 | The 'Use the Current File' option is not visible for some activities in the expression builder for workflows | Client |
| SYN-20799 | Very large archives fail in the cloud due to small block sizes | Server |
| SYN-20828 | Form Dialog content is not using full height | Server |
| SYN-20829 | Issue time shows as UTC when first creating an issue | Server |
| SYN-20839 | Web client allowed you to incorrectly add files to a 12d Model Project | Server |
| SYN-20844 | Unable to upgrade the Abtrac version | Server |
| SYN-20846 | Not all jobs are being displayed on the map view in the web | Server |
| SYN-20849 | Unsaved geocodes are applied on the map display | Client |
| SYN-20854 | New folders added to a managed folder are not being egressed | Data Flows, Server |
| SYN-20861 | Deleting a forum in the admin and then trying to edit it in the client throws an exception error | Client |
| SYN-20872 | The web client was slower than the desktop application for file downloads | Server |
| SYN-20880 | Parent job not displayed for sub jobs with always display parent ticked | Server |
| SYN-20883 | Visibility constraint field doesn't clear properly | Client |
| SYN-20884 | "Unable to open" error when opening DWGs | Client |
| SYN-20886 | Add Category and Edit Forum buttons should be hidden if user has no permission to moderate forums | Client |
| SYN-20894 | Dataflows can crash if there are circular references | Data Flows |
| SYN-20898 | Issue tracking log does not cater for local time | Server |
| SYN-20932 | Time for Date/Time attribute is showing incorrectly on Power BI due to DST | Server |
| SYN-20933 | MicroStation and OpenRoads: Getting "Unable to save Design File" error when checking out a DGN File | Client |
| SYN-20934 | Editing the display name of text attribute changes type to String and requires Administrator restart to reflect the update | Server |
| SYN-20938 | Signatures are not showing up in a form output if the signature is included in a templated docx subform | Server |
| SYN-20947 | An object reference error is displayed in the logs when opening a form fill with a panel type question | Server |
| SYN-20949 | Unable to create form outputs when using the {Job} variable in the Expression Builder | Client, Server |
| SYN-20954 | The find email feature in the outlook plugin no longer works | Client |
| SYN-20960 | Unable to modify name and display name of an attribute when attached twice | Client, Server |
| SYN-20961 | Collaborators are not being added as a group the first time you click | Client |
| SYN-20963 | Duplicate records shows up when searching a User | Client, Server |
| SYN-20978 | Unable to delete a user that had previously submitted forms | Server |
| SYN-20987 | Certificates on older Windows Server 2016 with hidden unicode characters no longer work | Server |
| SYN-21004 | Getting Object Reference Error when searching a topic in forums | Client, Server |
| SYN-21008 | Transmittal information missing when looking at an individual file | Client |
| SYN-21031 | Bulk file uploads + resolve references with many referenceable files can lead to resource starvation | Server |
| SYN-21154 | IFC processing could cause a server crash in environments with larger data sets | Server |
| SYN-21166 | Forms may show up in a reduced window in the web | Server |
Enhancements and New Features
| ID | Summary | Component |
|---|---|---|
| SYN-14887 | Implement the feature to enable create a link file from web | Server |
| SYN-19852 | Now supporting the use of ACME for certificate updates | Client, Server |
| SYN-20595 | Added support for the slider question type to forms | Server |
| SYN-20601 | Form fill data capture pop up doesn't display an error if the form definition doesn't exist | Server |
| SYN-20610 | Add an option to 'zoom' the preview window in the web | Server |
| SYN-20620 | The check out files transfer window can remain open if the user doesn't have permissions | Client |
| SYN-20636 | Job Name disappears in the job node after moving the job | Client |
| SYN-20649 | Added a Tooltip for Truncated Values (Values Shortened with Ellipsis) in the web | Server |
| SYN-20695 | SynergyClientAPI.Projects.Project.Rename - job name not changing when using the API call | Client |
| SYN-20709 | Improved wording on the SSL setup screens | Client |
| SYN-20721 | Button Names are showing when loading the model in the viewer | Server |
| SYN-20725 | Job search results in the web can now be displayed in a tree table | Server |
| SYN-20726 | Date Attribute on logs are showing in UTC in issue email notifications | Server |
| SYN-20734 | Issue pin is left behind in the viewer when changing view mode | Server |
| SYN-20736 | Resizing windows in the viewer moves the object | Server |
| SYN-20740 | Some headers are showing when zooming in on the issue tracking window | Server |
| SYN-20747 | Improved placement of the Microsoft 365 options when looking at an individual file in the web | Server |
| SYN-20748 | Improved placement of the Microsoft 365 options when looking files in a folder in the web | Server |
| SYN-20762 | Sub job tree quickly collapses after expanding it in the web | Server |
| SYN-20765 | Some improvements to speed of files in folders | Server |
| SYN-20767 | Thick client no longer tries Windows authentication after a successful SSO login for SSO users | Client |
| SYN-20786 | Job dashboard dates are not showing them in the users timezone | Server |
| SYN-20805 | Some javascript is displayed in the measurements dialog when using the ruler in the IFC viewer | Server |
| SYN-20834 | Rremoved option in the web move selected files from Managed folder | Server |
| SYN-20845 | UI Layout doesn't properly support large file names when uploading attachments to a form | Server |
| SYN-20850 | Scripts in the events tab were still being displayed for that session after being deleted | Client, Server |
| SYN-20858 | Improved the messaging in the Issued file set attribute prompting pop up | Client |
| SYN-20863 | Web and mobile no longer selects a folder when it's expanded in the tree | Server |
| SYN-20865 | Improvements to the transmittal UI in web and mobile | Server |
| SYN-20878 | PPTX files are now indexed for search | Server |
| SYN-20906 | "Server may be down prompt" appears in the activity log after a user resets their password | Client, Server |
| SYN-20974 | Telemetry failures were being reported as errors | Server |
Version 6.0.7.4 - 24/03/2026
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-20727 | File preview may open in an external browser | Client |
| SYN-20743 | Auto-Increment File Attributes are not working for Multiple File Uploads | Server |
| SYN-20874 | Generating a Report via File Properties with Report References enabled throws an exception | Server |
| SYN-20967 | Naming rule no longer working if a naming value is 0000 | Client |
| SYN-21021 | 12d Model Projects may be slow to check out in environments with very many attributes | Server |
Version 6.0.7.2 - 16/01/2026
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-19727 | Forms: Single-Select Matrix placeholder requires SubForm prefix | Server |
| SYN-20337 | Workflow Activities can overwrite AutoIncrement attributes | Server |
| SYN-20383 | Web: Job Search - 'Job Created' filter does not return a search result | Server |
| SYN-20384 | Viewer: Orbiting / panning is slow for some files | Server |
| SYN-20387 | ACAD 2025 plugin crashes when Projectwise Integration is also installed | Client |
| SYN-20408 | Issue Tracking: Date/Time Attribute - Mismatch Between Selected and Displayed Date in Date Picker | Server |
| SYN-20425 | Web: Duplicate Notes are being created when Editing a Task | Server |
| SYN-20426 | Web: Tasks Reminder - Number of Days is Displayed as 'NaN' | Server |
| SYN-20428 | Web: Unable to view or navigate to sub-folders in the 12d Model Project web view | Server |
| SYN-20441 | Excel Dynamic Array Formulas Converted to Legacy Array Formulas | Client |
| SYN-20446 | Forms: add location picker icons not working | Server |
| SYN-20448 | Issue Tracking: Sorting via Title shows incorrect results after sorting other columns | Server |
| SYN-20449 | Viewer: Unable to export issues to BCF format | Server |
| SYN-20450 | Issue Tracking: Incorrect date and time changed in Log tab | Server |
| SYN-20455 | Fixed Settings window display and function for ACAD and BCAD | Client |
| SYN-20478 | Fixed issues in the Open Sheet Set operation in AutoCAD 2026 | Client |
| SYN-20481 | Web: Dashboard Gadgets never stop loading after creating a sub job | Server |
| SYN-20482 | When server and thick client are in different timezones, job search doesn't return expected results | Client, Server |
| SYN-20483 | Sheet set dropdown may show multiple sheets in AutoCAD 2025 or later | Client |
| SYN-20486 | Sub job tasks do not appear until the client is restarted | Client, Server |
| SYN-20487 | Changed Files Report dates are not working as expected | Server |
| SYN-20497 | Something Went Wrong when clicking the user link on the Task History and Forums | Client |
| SYN-20499 | Web: Fixed the deletion of previous notes after adding new ones on a task | Server |
| SYN-20502 | DataFlows: ProjectWise Data flow unable to egress to a folder with an environment definition | Data Flows |
| SYN-20511 | Forms: Outputs not converting to PDF when a naming rule is on the destination folder | Server |
| SYN-20512 | Forums: Object Reference Error is showing when opening Forum | Server |
| SYN-20513 | Issues: Object Reference Error is showing when using Find Emails when viewing a Contact attached to an Issue | Server |
| SYN-20514 | DataFlows: ConX dataflow says file is assigned to unit when it is not | Data Flows |
| SYN-20515 | Object Reference is showing when clicking Target Folder Button in System View | Client |
| SYN-20520 | Embedded browser Freezes the Client when WebServer is down | Client |
| SYN-20521 | Object Reference Error Appears After Viewing Folder's Report Tab | Client |
| SYN-20526 | 12d Model 'Key not found' error shown during Check In | Client |
| SYN-20528 | Viewer: Able to create duplicate issues | Server |
| SYN-20529 | Viewer: Issue not found pop up shows up when selecting an existing issue | Server |
| SYN-20531 | Forms: List attribute picker using an attribute with a different Name from Display Name is not resolved when mapped to synergy | Server |
| SYN-20532 | Start and End Date values are changing when editing an issue ticket | Server |
| SYN-20533 | Status of the file in Web Client and Thick Client are different after cancelling a session in MS365 | Client, Server |
| SYN-20544 | Web: Error encountered when viewing the workflow with list attribute selected during data capture | Server |
| SYN-20547 | Getting a blank value on workflow attribute after creating a file via create from other file | Server |
| SYN-20549 | References not being tracked properly in Excel Macro file | Client |
| SYN-20553 | Fixed an error when opening an offline 12dM project | Client |
| SYN-20555 | Viewer: Preview window on the Create Issue Panel is not showing after editing an existing issue | Server |
| SYN-20570 | Web: Users Not Able to Choose Time for a Date/Time Attributes in Workflow Data Capture | Server |
| SYN-20577 | Web Login Looping Post Upgrade to 6.0.6.5 | Server |
| SYN-20578 | File Watcher Ignored Extensions when using it for the first time | Client |
| SYN-20594 | Grid: Cannot add File when an attribute is required for both Job and Folder File Attributes | Client |
| SYN-20600 | Web: Workflow steps that are not reachable based on the current state are being displayed | Server |
| SYN-20604 | File References pane not visible in the web | Server |
| SYN-20628 | Event may deadlock when uploading 12d Model Projects with Duplicate Working Folder With Compression Mode On | Server |
| SYN-20633 | Issuing a file set with linked files does not include linked files when using Email Server | Server |
| SYN-20716 | Opening a DWG sometimes crashes the client | Client |
Enhancements and New Features
| ID | Summary | Component |
|---|---|---|
| SYN-19271 | Added a filter box to the 12d Model sharing window | Client |
| SYN-19845 | Web: Upgraded to Angular 20 | Server |
| SYN-20402 | Implement mechanism to handle email requests that fail during message building | Server |
| SYN-20412 | Web: Date Time Picker Does Not Display Selected Time Value | Server |
| SYN-20413 | Forms: Data Capture Gives No Error if Form Definition Doesn't Exist | Server |
| SYN-20419 | Some Dates are Not in Local Time Format Settings in the Desktop App | Client |
| SYN-20427 | Add Scriptable Support for FolderProfile | Server |
| SYN-20429 | Web: Error Undefined pop up is showing when creating a task which already exist in Tasklist | Server |
| SYN-20476 | Web: Re-expand job tree on page refresh based on URL | Server |
| SYN-20479 | Embedded Web browser was showing up as a black window if dark mode was enabled for the operating system | Client |
| SYN-20485 | Improving messaging when cancelling attribute collection on a sent email in Outlook | Client |
| SYN-20495 | Added some caching for the way we retrieve server settings in some cases | Client, Server |
| SYN-20539 | Web: Contact image flashes when switching between other tabs to Associations tab | Server |
| SYN-20552 | Serve a robots.txt file for the webserver to help prevent bot traffic | Server |
| SYN-20565 | Add two new database indexes to improve query times | Server |
| SYN-20591 | Fix dashboard display when selecting different sub jobs | Client, Server |
| SYN-20607 | By default, the web app files are served from files.12dsynergycloud.com - this provides much faster loading times | Server |
| SYN-20611 | Added option to allow admins to continue to serve web app files from their local server | Client, Server |
Version 6.0.6.5 - 28/11/2025
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-19536 | Fix prompt to check out drawings setting in BricsCAD | Client |
| SYN-19711 | Grid - Enum values in naming rules not displayed for attribute counter | Client |
| SYN-20041 | 12d Model: macro call Synergy_add_file ignores attributes | Client |
| SYN-20060 | Issues don't support AutoIncrement Attributes | Server |
| SYN-20096 | Viewer: Issue Description on the viewer retains after closing the create issue panel | Server |
| SYN-20113 | Visibility Constraints are not working in the Web | Server |
| SYN-20117 | Error in copying existing file to a folder with Integer auto-increment attribute | Client, Server |
| SYN-20118 | Adding an existing file as new version to the folder with Integer auto-increment attribute increments for Grid ON and web doesn't work as expected | Client, SErver |
| SYN-20119 | Unnecessary prompt when viewing a read-only dwg in AutoCAD 2025 | Client |
| SYN-20122 | File with integer attribute should not increment when moving to a folder with no attributes | Client, Server |
| SYN-20127 | Web Form - Issues with forms tab in Task from web client | Server |
| SYN-20137 | Error encountered when converting DWG to PDF | Server |
| SYN-20144 | Recent Items: There is an oh no error showing when opening a deleted 12d Model Project on the recent item list | Client |
| SYN-20153 | Companies Pane Initially Shows Inactive Contacts When 'Show Inactive' is Deselected | Client |
| SYN-20164 | Grid Prompts for attributes even if they're supplied | Client |
| SYN-20172 | Starting an MS365 session from the client opens a web browser window to the web app | Server |
| SYN-20176 | Web: Chunk upload fails to upload a file with over 170 characters | Server |
| SYN-20180 | Optional contact attributes are not displayed in Web | Server |
| SYN-20187 | Unable to view files inside a folders in web with view permission only | Server |
| SYN-20188 | Able to generate 12dm reports without reports permission | Server |
| SYN-20194 | Data Flow file path is incorrect if the synergy source folder has a # in the name | Data Flows |
| SYN-20195 | Contacts: Newly created contact is not getting populated | Client, Server |
| SYN-20208 | Percentage Progress not updating correctly in web client | Server |
| SYN-20220 | Changing from custom login to windows then back again hides the password box | Client |
| SYN-20221 | Incorrect Ticked Checkbox on Show Models to Show after clicking Reload Button | Server |
| SYN-20224 | Links in attributes don't show as links in the web | Server |
| SYN-20226 | Copied 12d Model Projects are not appearing on the recent item when checking out | Client |
| SYN-20228 | 'Move Many' error using a user with job admin permission for a sub job only | Server |
| SYN-20230 | System View: Files Search is Not Working | Client, Server |
| SYN-20238 | Anonymous forms don't work if the form has a signature field | Server |
| SYN-20239 | Unable to Check In a File with Auto Increment Attribute when using the grid | Client |
| SYN-20249 | Object Reference Error is showing when adding an attribute mapping on a sub form without question inside | Server |
| SYN-20256 | Search Job button hangs on first login before showing results in the web | Server |
| SYN-20278 | Unable to create a job from a template when that job has a federated model folder | Server |
| SYN-20281 | Workflow resolution not saving | Client, Server |
| SYN-20284 | Reset button is not working in email templates | Client, Server |
| SYN-20288 | Job Admin cannot add/view Collaborators | Client, Server |
| SYN-20289 | AutoCAD 2025 error in switching between 2 versions | Client |
| SYN-20291 | Import error on List Attribute With Default Value | Server |
| SYN-20296 | Update from Register in Civil 3d not working | Client, Server |
| SYN-20297 | Unusual representation of autocad attributes after checking in and out | Client |
| SYN-20303 | Mapping error in web | Server |
| SYN-20305 | Unable to generate User Connections Report | Server |
| SYN-20313 | Collaborators tab is not visible for Job Admin when editing a folder | Client |
| SYN-20330 | Existing attribute values are not pre-populated in Grid popup | Client |
| SYN-20334 | Dashboard Chart Gadgets Not Loading in some cases | Server |
| SYN-20345 | Email Template: {Contact.Name} is showing when sending an Email using NewFile Email Template | SErver |
| SYN-20349 | Corrupted file transfer in ACC Dataflow | Data Flows |
| SYN-20350 | Grid not resolving naming rules properly | Client |
| SYN-20354 | Delay in right click menu means if you move your mouse it will shift whats been targeted | Client |
| SYN-20359 | Discrepancy between Job File Storage Report and Folder File Storage Report | Server |
| SYN-20363 | Web/Mobile: Transmittal - Download Link is Not Displayed in Contact [To] | Server |
| SYN-20366 | Form Fill Error When Filling Subform Template | Server |
| SYN-20370 | Web: BreadCrumbs path are not working as expected when selecting sub jobs | Server |
| SYN-20377 | Able to create duplicate jobs in Web | Server |
| SYN-20386 | Projectwise flatsets are not getting deleted from temp space until server restart | Data Flows |
| SYN-20395 | File: "Use these values for all occurrences of these attributes" when ticked still prompts the required attribute for the next document | Client |
| SYN-20397 | Word Placeholder Variable shows up many times when it's in the footer | Client, Server |
| SYN-20399 | BricsCAD plugin xattach doesn't show dialogue | Client |
| SYN-20403 | Error importing tasks with attribute values | Server |
| SYN-20405 | Naming rules with very long names cannot be saved | Server |
| SYN-20410 | Some layout operations are not working in CAD | Client |
| SYN-20411 | Web: Unable to Submit / Save Web Form with Date/Time Field | Server |
| SYN-20474 | Jobs: Users cannot find a job, "Disconnected from the server" error prompt appears | Client, Server |
Enhancements and New Features
| ID | Summary | Component |
|---|---|---|
| SYN-19738 | Added support for Entra ID logins for sending mail | Client, Server |
| SYN-19829 | Change DueDays and StartDays Return Type on the email template | Server |
| SYN-19930 | Upgraded underlying forms library | Server |
| SYN-20067 | No Spacing is shown between Date and Time in Start Date column on Web Form Fills | Server |
| SYN-20094 | PowerBI - Add a DataFlowLogs Table | Server |
| SYN-20097 | ACC dataflow: Log warnings if an attribute is not found (and a setting to turn it on/off) | Data Flows |
| SYN-20099 | Made Auto Increment Attributes read only in the Client | Client |
| SYN-20145 | Re-expand job tree on page refresh based on URL | Server |
| SYN-20147 | Web - Bulk Upload Copy/Move: Incorrect Snack Bar Message - Files Count | Server |
| SYN-20149 | Reports tab not functonal in System view | Client |
| SYN-20155 | Transmitted on date/time value should be in local time | Client |
| SYN-20175 | Connector Property Collector Performing a Lot of Unnecessary Queries, leading to slow connector performance | Server |
| SYN-20184 | Fix header and buttons alignment for file history window | Server |
| SYN-20185 | Add Highlighting for Selected node in the Job Tree in the web | Server |
| SYN-20193 | Companies: Form Fill Data Capture Workflow Error | Server |
| SYN-20203 | Web: Add Support for application/octet-stream Endpoints for File Uploads | Server |
| SYN-20205 | Web: Parent Job displaying incorrect in the web breadcrumb after Clicking Sub Job | Server |
| SYN-20212 | Improved Chunk Uploading in the API | Server |
| SYN-20233 | Added support for export of Issue Types | Client, Server |
| SYN-20234 | Added support for import of Issue Types | Client, Server |
| SYN-20236 | Added support for export of Issues | Client, Server |
| SYN-20237 | Add extra protection to the client, server, frs installers when installing the c++ redists and removed legacy redists | Client, Server |
| SYN-20246 | Updated a label from Issuing to Transmittal | Server |
| SYN-20252 | Prevent logged in users from accessing authentication related pages | Server |
| SYN-20258 | Improved the layout of buttons in the web | Server |
| SYN-20260 | Issue Tracking: Date Attribute on logs are showing in UTC | Server |
| SYN-20262 | Forms: Improved how the select coordinate window looks | Server |
| SYN-20282 | Display workflow transition conditions requirements to end users for contacts | Client |
| SYN-20285 | Removed the Template Digest section from the "Digest" template | Client |
| SYN-20307 | Now supporting import of issues | Server |
| SYN-20308 | Update the hyperlink URL in warning message when upgrading 12d model projects | Client |
| SYN-20311 | Add support for AutoCAD2026 | Client |
| SYN-20479 | Some windows are showing up as black if Windows is set to Dark Mode | Client |
| SYN-20495 | Some operations are calling the server too often | Client |
Version 6.0.5.3 - 30/09/2025
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-20295 | Plugins are not working for SSO users | Client |
Version 6.0.5.2 - 22/09/2025
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-19075 | Web: Bulk action - Copy/move is unsuccessful if one of the rename windows are closed | Server |
| SYN-19540 | Ctrl-z fails in grid | Client |
| SYN-19895 | Publishing Via the 12ds CAD Publish does not properly obey attribute constraints | Server |
| SYN-19936 | Final state from a workflow in Companies is not showing | Client, Server |
| SYN-19941 | Web: Form Fill Data Capture Error Prompt in Contact Workflow Transition | Server |
| SYN-19953 | Editing an existing Pin captures all the other pins on the Preview Window on the Issue Pane | Server |
| SYN-19965 | Assembly Name is not updating when changing a Data Flow DLL | Server |
| SYN-19971 | Reference Manager doesn't show the correct status of an edited reference in BricsCAD | Client |
| SYN-19982 | Web: Auto -increment attribute not working in tasks in the web | Server |
| SYN-19983 | Linking files causes server connection loop | Client, Server |
| SYN-19984 | Reference change window appears twice in BricsCAD | Client |
| SYN-19985 | AutoCAD 2025: Add Replace Xref button to 12dS plugin | Client |
| SYN-19989 | Fixed prompt to check out drawings in BricsCAD | Client |
| SYN-19995 | Unhandled exception error in the settings window in BricsCAD | Client |
| SYN-19999 | Data Flows Power BI - File Size value return 0 if the egressed file has only changes in the attribute | Server |
| SYN-20005 | Issue List Report: Sub job issues are included in the report even with include sub jobs setting toggled off | Server |
| SYN-20007 | Web: Clicking on File Search Button redirects the user to Dashboard on 1st Click | Server |
| SYN-20012 | Creating a new file from a file with transitioned workflow throws an error | Server |
| SYN-20013 | Web Form - Anonymous Form Fills tab should be removed in the form attached to a task | Server |
| SYN-20026 | Multiple Instances of Templated Subform Placeholder Causes Document Is Null Error | Server |
| SYN-20032 | User with Admin Permissions unable to set Triggers | Client, Server |
| SYN-20037 | Ctrl enter not working on Data Flows pane | Client |
| SYN-20038 | Web Form - Subform placeholders should not appear on output if the form fill is blank | Server |
| SYN-20039 | Form Sorting: When sorting by Started By Ascending, pagination doesn't function correctly | Server |
| SYN-20042 | Unable to Generate a Task List Report | Server |
| SYN-20043 | Unable to create an Issue on a Federated Model | Server |
| SYN-20044 | Convert files with grid not using all visibility constraint attributes | Client |
| SYN-20045 | File watcher not installed with the Sync client | Client |
| SYN-20052 | Web: Checking In a File with Text Attribute with a value of ISO 8601 Date/Time Format Converts to Date/Time | Server |
| SYN-20063 | DWG Plot Cancels Checkout Files | Client |
| SYN-20068 | Cannot check in file with AutoIncrement Attribute | Client, Server |
| SYN-20069 | iOS: Unexpected error after creating a post in Forums | Server |
| SYN-20073 | Projectwise url not encoding correctly for external paths | Data Flows |
| SYN-20075 | Unexpected prompt on creating a new drawing in ACAD 25 | Client |
| SYN-20091 | Creating an Issue with Managed Folder generates incorrect order of Issue ID on Job and Sub Job | Server |
| SYN-20095 | Error when creating new contact during transmittal submission | Client, Server |
| SYN-20101 | Error using Add or New File button in web in folder with auto increment attribute | Server |
| SYN-20102 | Copy or Move file to folder with auto increment attribute rule in web does not add any attributes | Server |
| SYN-20106 | Civil 3D 2025 - additional window pops up when plotting/publishing | Connector |
| SYN-20107 | Projectwise - 400 Bad Request causes 0 byte files | Data Flows |
| SYN-20108 | Web: Unexpected error in creating an issue in some cases | Server |
| SYN-20110 | Disconnected from the server error when doing job search in Admin | Client, Server |
| SYN-20120 | Some web reports are not working and not present in the thick client | Client, Server |
| SYN-20126 | BricsCAD 25 and AutoCAD 24 ignore button for referenced manager is ignored | Client |
| SYN-20130 | Triggers - Job Admin cannot save their changes in Triggers created by System Admin | Client, Server |
| SYN-20169 | Unhandled Exception when running the Command Line | Client |
| SYN-20226 | Recent Items: Copied 12d Model Project is not appearing on the recent item when checking out | Client, Server |
| SYN-20230 | System View: Files Search is Not Working | Client, Server |
Enhancements and New Features
| ID | Summary | Component |
|---|---|---|
| SYN-19912 | 3 dotted button for Filter by User on forms gets hidden when resizing the Thick Client | Client, Server |
| SYN-19914 | ACAD 2025: Cancelling check out for drawing files should show as read-only | Client, Server |
| SYN-19915 | ACAD 2025: Unable to move Select attach type window | Client |
| SYN-19919 | Create a combined trigger for some file operations | Client, Server |
| SYN-19951 | Improved auto scrolling in the workflow editor | Client |
| SYN-19963 | AutoCAD 2025: Remove the warning prompt after closing the browse for a file window from import layout as sheet set | Client |
| SYN-19990 | Improved timeout for projectwise data flows | Data Flows |
| SYN-19997 | Issue Tracking: Entity names for 12dM and managed folders are not displayed in the logs | Server |
| SYN-19998 | Deltek Connector - Add Job Number Field Config Option | Connectors |
| SYN-20004 | Issue Tracking: 2 Issue type dropdowns are showing from Issue List Report | Server |
| SYN-20014 | Issue name in the breadcrumbs should be updated after rename | Server |
| SYN-20016 | Email template viewer is very slow | Client, Server |
| SYN-20029 | Improve how the required attribute pop-up looks in creating tasks | Server |
| SYN-20040 | Mobile: Improved file history view | Server |
| SYN-20056 | Mobile: Improve the Contacts Table | Server |
| SYN-20057 | Mobile: Job Search - Fix the Textbox Field Alignment | Server |
| SYN-20059 | Mobile: 'Folder' is hidden when 'Top Level Job' and 'Sub Job' option is enabled. | Server |
| SYN-20083 | Allow non job admins to run dataflows | Server |
| SYN-20237 | Installing the microsoft C++ redistributables might flag virus scanners, preventing the install from completing | Client, Server |
Version 6.0.4.4 - 18/08/2025
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-18987 | Check Out Reminders: Days before fields in Admin are not saving the values | Client |
| SYN-19184 | Workflow Triggers do not work as expected for ingress Dataflows | Server |
| SYN-19572 | ACAD: Exception is displayed if the file browser window is closed while Importing Layout as Sheet | Client |
| SYN-19651 | Dataflows: Projectwise - can't ingress flatsets greater than 2gb | Server |
| SYN-19654 | Some specific DWGs were failing entire package imports due to embedded preview problems | Server |
| SYN-19663 | Dataflows: ACC - egress doesn't create folders if error_behaviour set to 'Stop on error' | DataFlows |
| SYN-19685 | Workflowmax 2 failing when JobAddress isn't populated | Connectors |
| SYN-19686 | Workflow Max 2 connector runtime is too long | Connectors |
| SYN-19757 | Grid: Something went wrong error when adding new version to an existing filename with a list attribute (that has different name and display name) | Client |
| SYN-19758 | Attribute link broken on new version from New File from Company Library | Server |
| SYN-19759 | File Check In trigger not firing when copy as new version is used | Server |
| SYN-19768 | Data cleaner sends incorrect messages to the server, leading to error logs, if you move between servers | Client |
| SYN-19802 | Adding and removing attributes when doing a job seach could lead to errors | Client, Server |
| SYN-19808 | Deleted task reminders still shows in the task list report | Server |
| SYN-19816 | Web: Attribute captured from file workflow is not attached to the file | Server |
| SYN-19817 | BIM Viewer: Visualize Button is disabled after moving a Federated Folder to another Federated Folder | Server |
| SYN-19823 | Web: Unable to clear the value of an Optional List Attribute | Server |
| SYN-19825 | Web: Update Attribute Button is not working when Optional Workflow List Attribute has Clear/Blank Value | Server |
| SYN-19836 | Unable to transmit with PDF transmittal cover sheet option | Server |
| SYN-19851 | VSTO manifests are not being signed properly with TrustedSigning | Client |
| SYN-19859 | Some attributes overwrite when copying multiple files | Client |
| SYN-19860 | Some workflow expressions were not evaluating correctly | Server |
| SYN-19872 | ACAD 2025: Xrefs are asked to be checked out on initial open | Client |
| SYN-19873 | ACAD 2025: Fix how the Open button works | Client |
| SYN-19877 | 12ds Dataflow: After egress is ran, datetime value is changing when folder is refreshed | Server, DataFlows |
| SYN-19882 | Folder Requirement: Unable to Save Changes on Read Only Check Box in Folder Attributes | Client, Server |
| SYN-19888 | Bim Viewer lighting defaults were slowing down rendering | Server |
| SYN-19893 | Forms: Missing Anonymous Tab in Test Admin | Server |
| SYN-19896 | Forms: Doesnt display value in output for dropdown list value with conditions applied | Server |
| SYN-19897 | Relinking task associations not working as expected | Server |
| SYN-19900 | Something went wrong error encountered when updating attributes from Data Capture | Server |
| SYN-19913 | ACAD 2025: Fix how the layout attributes update (without check in) | Client |
| SYN-19921 | Unable to check in after working on 12d model project with an XLSM | Client, Server |
| SYN-19924 | Issue List Report was not working | Server |
| SYN-19929 | Task Reminders don't display Assignee or Owner in generated reports | Server |
| SYN-19938 | Forms: Form output did not include header for DOCX files when converted to PDF | Server |
| SYN-19956 | Folders uploaded directly at the job level were not using the store binding rules | Server |
| SYN-20001 | Workflow Transitions Slow to Apply in Web | Server |
| SYN-20021 | Dropping an issue pin in the viewer selects and highlights the elements in the preview | Server |
| SYN-20022 | Editing an issue in the editor shows the wrong preview | Server |
| SYN-20068 | Cannot check in a file with AutoIncrement Attribute | Client, Server |
Enhancements and New Features
| ID | Summary | Component |
|---|---|---|
| SYN-19132 | Forms: Option selected for Hide question types should be saved | Server |
| SYN-19575 | Workflow libraries can now be automatically installed when the service restart | Server |
| SYN-19680 | Forms: Sorting of forms changes from oldest to newest after going to a different location then back to forms list | Server |
| SYN-19732 | Web: Now showing the issue count for 12d model projects | Server |
| SYN-19736 | IFC Conversion can now timeout if it takes too long, instead of holding up the queue | Server |
| SYN-19753 | Web: Hide Issues associated to file if the user has no Issue permissions | Server |
| SYN-19754 | Save As window should appear when adding sheet sets to 12dS from ACAD 2025 | Client |
| SYN-19793 | Forms: Rescale some buttons in the Form Setup | Server |
| SYN-19797 | Added New REST API method to get job file attributes | Server |
| SYN-19822 | Incorrect message shown to user when they don't have permissions to run a report | Server |
| SYN-19826 | Added a dataflows table to PowerBI | Server |
| SYN-19848 | Dataflows: ACC - added handling for invalid token & pagination | Data Flows |
| SYN-19883 | Web: Navigate Transmittal Module via its New Link | Server |
| SYN-19894 | Forms: Fix Typo in the Submit All anonymous pop up | Server |
| SYN-19940 | Optimisations to server side calls for retrieving information about the folder tree | Server |
| SYN-19946 | Error prompt for invalid license appear twice in Admin | Client |
| SYN-19949 | Upgraded the web framework to the latest version | Server |
Version 6.0.3.7 - 29/07/2025
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-19938 | Form output no longer includes header for DOCX files when converted to PDF | Server |
Version 6.0.3.6 - 8/07/2025
Bugs
| ID | Summary | Component |
|---|---|---|
| SYN-19836 | Unable to transmit with PDF transmittal cover sheet option | Server |
| SYN-19888 | Default rendering option for the IFC viewer is too slow in some federated models | Server |